Free shipping is available on all orders over £80 being delivered within the United Kingdom. Shipping costs for orders that do not meet the free shipping threshold can vary dependent on the items in your order and are determined by a 3rd party logics warehouse.
When will my order be sent?
Orders are fulfilled every morning from Monday to Friday. Orders placed on Friday and during the weekend will be fulfilled and sent on the first working day.
How long does it take for my order to arrive?
We currently have a warehouse in Warwickshire that serves our customers residing within the United Kingdom.
Orders for our customers residing within the United Kingdom are delivered via Royal Mail or Parcelforce and can take 2-5 business days for delivery. The courier is determined by a 3rd party logics warehouse, and we have no control over courier selection.
Having trouble with your delivery?
Most UK orders are shipped with Parcel Force. For the fastest resolution, we recommend contacting them directly at 03457 740 740 for updates or to arrange redelivery. (Tip: to reach a representative instead of the automated system, enter your postcode incorrectly three times.) If you still need help after that, please reach out to us at hello@bbhugme.com — we’ll be happy to assist you.
Choosing a selection results in a full page refresh.
